DC Operations Manager

7 days ago


Brantford, Ontario, Canada adidas Full time

Job Summary:

The DC Operations Manager will lead the teams and processes tasked with the specific Distribution Center functions related to the processing of customer's sales orders; including workload planning, order picking/sorting/packing and value-added services.

Key Responsibilities:

  • Plan and schedule the resources required to process the projected shift workload.
  • Ensure that all required processes are completed on a timely basis, such that daily business goals and any special project requirements are met.
  • Interact with department managers and other shift managers and supervisors as needed to ensure that communication is timely and relevant and the flow of information between departments meets the needs of both shifts.
  • Communicate effectively as needed with the supply chain departments of our customers to obtain any required routing information and resolve any shipping related issues that occur.
  • Maintain current SOP's and all required documentation in a well-organized, easily accessed manner.
  • Manage the collection, reporting and required feedback regarding labour management standards.
  • Ensure all department supervisors and employees are properly trained to perform their jobs safely and efficiently.
  • Ensure shift employees are cross trained in different areas of DC operations (working within any existing company policies governing this area of staff training).
  • Ensure the company's inventory control processes are followed, including ensuring the shift participates regularly in cycle counting.
  • Maintain all Occupational Health & Safety Act safety standards, including all reporting of accidents, injuries, damages and potential threats to safety.
  • Maintain all company Diversity, Equity and Inclusion standards, including all reporting all incidents that may require application of the company's Corrective Action Matrix.
  • Document and review with the Director, DC Operations and the onsite HR Manager any employee performance problems for possible disciplinary action.
  • Other duties as required and directed by the Director, DC Operations.

Key Relationships:

  • Distribution: DC Inbound & Outbound, DC Shift Managers, Inventory Control, Reporting & Analytics, Project Management, LEAN, Compliance, Continuous Improvement
  • HR, Facilities and Health and Safety

Requirements:

  • Supervisory or management experience of 5 or more years within a large-scale distribution centre.
  • University or college degree, or the ability to demonstrate equivalent skills developed through work experience.
  • Equivalent combination of education and/or experience
  • Fluent in English, both oral and written

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