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Store Experience and Services Manager
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Store Experience and Services Manager
4 weeks ago
Kamloops, British Columbia, Canada Sephora Full timeAbout the RoleWe are seeking a highly skilled and experienced Store Experience and Services Manager to join our team at Sephora Canada. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading a high-performing team of Beauty Advisors.Key ResponsibilitiesDevelop...
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Store Experience and Services Manager
1 month ago
Kamloops, British Columbia, Canada Sephora Full timeAbout the RoleWe are seeking a highly skilled and experienced Store Experience and Services Manager to join our team at Sephora Canada. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading a high-performing team of Beauty Advisors.Key ResponsibilitiesDevelop...
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Store Experience and Services Manager
1 month ago
Kamloops, British Columbia, Canada Sephora Full timeAbout the RoleWe are seeking a highly skilled and experienced Store Experience and Services Manager to join our team at Sephora Canada. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading a high-performing team of Beauty Advisors.Key ResponsibilitiesDevelop...
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Store Experience and Services Manager
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Store Experience and Services Manager
4 weeks ago
Kamloops, British Columbia, Canada Sephora Full timeJob Title: Store Experience and Services ManagerAt Sephora, we're passionate about delivering exceptional customer experiences and driving business growth. We're seeking a highly skilled Store Experience and Services Manager to join our team.Key Responsibilities:Develop and implement strategies to enhance customer engagement and loyalty.Lead and manage a...
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Store Experience and Services Manager
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Kamloops, British Columbia, Canada Sephora Full timeAbout the RoleWe are seeking a highly skilled Store Experience and Services Manager to join our team at Sephora Canada. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and developing high-performing teams.Key ResponsibilitiesDevelop and implement strategies to drive...
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Store Experience and Services Manager
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Store Experience and Services Manager
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Kamloops, British Columbia, Canada Sephora Full timeAbout the RoleWe are seeking a highly skilled Store Experience and Services Manager to join our team at Sephora Canada. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and developing a high-performing team of Beauty Advisors.Key ResponsibilitiesExecute Beauty Advisor...
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Store Experience and Services Manager
2 months ago
We are seeking a highly skilled and experienced Store Experience and Services Manager to join our team at Sephora Canada. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading a high-performing team of Beauty Advisors.
Key Responsibilities- Training and Development: Execute comprehensive training programs for new hires and existing Beauty Advisors, ensuring they have the skills and knowledge to deliver outstanding customer service and drive sales.
- Client Experience: Ensure timely responses to client feedback, resolve client-related issues, and act as the Client Experience Lead within the store.
- Talent Champion: Communicate hiring needs to Talent & Business Operations leaders, participate in the hiring process, and manage the interviewing/hiring process for direct reports.
- Entrepreneurial Spirit: Understand store goals, opportunities, and trends, and ensure Beauty Advisors are aligned with each.
- Employee Engagement: Demonstrate Sephora's values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, and Initiative.
- Two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
- Exceptional leadership and influential skills.
- Proven ability to lead and build top-performing teams.
- Proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
- Flexible availability to work during peak retail hours such as nights, weekends, and holidays.
Sephora Canada is a leading beauty retailer that is passionate about finding and sharing beauty in the world. We are committed to providing an outstanding customer experience and creating a work environment that is inclusive, diverse, and representative of the communities where we work.
We offer a competitive compensation package, including a salary range of CAD$54,800-$68,000, depending on qualifications and experience. We are an equal opportunities employer and welcome applications from diverse candidates.
