Operations Manager
1 month ago
Equinox Group is seeking a high-performing Operations Manager to join our team in San Fernando Valley. As a key member of our leadership team, you will be responsible for influencing and inspiring a dynamic workforce, interviewing and hiring staff, and ensuring the club meets Equinox brand standards.
Key Responsibilities:
- Influence and inspire a dynamic work force
- Interview, hire, train, and manage Front Desk, Maintenance, and Kids' club departments
- Complete staff performance evaluations monthly and annually
- Adhere to monthly ordering timeline and supply budgets
- Ensure a high-level of customer service to club members
- Support ancillary departments and sales
- Awareness of monthly departmental goals and monthly projections
- Ensure cleanliness of club per Equinox's company standard
- Monitor safety and security of club
- Help facilitate all other projects or responsibilities as delegated by the General Manager
Requirements:
- Qualified candidates must have proven leadership ability with 1-3 years of management experience in an operational management industry
- Strong verbal and written communication skills
- High touch customer service experience preferred
- Effective time management and follow up skills
- Financial management experience
- Bachelor's Degree preferred
What We Offer:
- Competitive salary, benefits, and industry leading commission opportunities for club employees
- Complimentary Club membership
- Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop
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