Sales Operations Manager
1 month ago
Tipalti is seeking a highly skilled Senior Sales Operations Manager to support our Corporate and Digital Sales teams. This individual contributor role will provide analysis and process improvement support to our Account Executives through forecast review, sales reporting, and training.
Key Responsibilities:- Provide training to new hires on quote creation, performance dashboard updates, and system usage.
- Support the Sales team with deal velocity, CPQ process inquiries, and ensuring accuracy on order forms and opportunity records.
- Support team effectiveness through changes in pricing models, CPQ and Salesforce process changes.
- Promote data accuracy by detecting and resolving duplicates and performing migrations and adjustments as necessary.
- Regularly report and analyze sales metrics to identify trends, drive improvements, and provide actionable recommendations to Sales leadership.
- Support Sales Operations and Salesforce Administration with change requests, project execution, reporting, dashboard maintenance, and event planning.
- Provide front line support to Sales by troubleshooting tech stack issues, logging internal requests, and completing support tickets.
- 8 years of related experience with at least 5+ years Sales Operations experience.
- Strong skills in multitasking and prioritizing many simultaneous projects.
- Excellent Salesforce skills.
- Experience with other Sales-Related tools (prospecting, forecasting, etc.).
- Strong planning, organization, and interpersonal skills.
- Strong technical aptitude and understanding of sales process.
- A quick learner of different sales technologies, and adept at learning how to administer them.
- Experience in a Sales Operations role at a fast growing software company, working on projects to scale sales at the organization.
- Comfortable working with executive management to apply insights for informed decision making.
- Hybrid working model that requires you to be in office Monday, Tuesday, and Thursday.
- Competitive salary and stock options.
- Matching RRSP.
- Extended benefits, Employee Assistance Program, life insurance, AD&D, LTD.
- 15 days of PTO.
- Subsidized lunch on office days.
- Fresh fruit, snacks & drinks in office.
- Dog-friendly office.
- Conveniently located close to transit.
- Phone/internet allowance.
- Regular company-wide social events.
- Multiple ERG groups celebrating our diversity and creating an inclusive culture.
Interested in learning more about us? Tipalti is the only company handling both global partner payments and accounts payable workflows for high-velocity companies across the entire financial operations cycle: onboarding and managing global suppliers, instituting procurement controls, streamlining invoice processing and approvals, executing payments around the world, and reconciling payables data across a multi-subsidiary finance organization. Tipalti enables companies to scale quickly by making payables strategic with operational, compliance, and financial controls. Our client portfolio includes high-velocity businesses such as Amazon Twitch, GoDaddy, Roku, WordPress.
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