Medical Office Assistant

4 weeks ago


Agassiz, Canada Fraser Health Full time

About the Role

The Medical Office Assistant at Fraser Health provides critical reception and clerical services, supporting the Vision, Values, Purpose, and Commitments of the organization. Reporting to the Supervisor, Primary Health Care, this role requires independence and collaboration within a multi-disciplinary team.

Key Responsibilities

  1. Provides reception services, including handling telephone inquiries, scheduling appointments, and arranging patient referrals.
  2. Performs assigned clerical tasks, such as typing, copying, assembling, and maintaining files, as well as transcribing patient notes and correspondence.
  3. Enters patient registration and MSP billing information into the Teleplan System.
  4. Notifies the Supervisor of outstanding aged and rejected claims, MSP Remittances, and Adjustments.
  5. Prepares examination and treatment rooms for patient visits, including cleaning and setting up equipment.
  6. Escorts patients to examination rooms and ensures adequate resources are available.
  7. Assists physicians and nurse practitioners with clinic procedures, such as examination room preparation and lab testing.
  8. Cleans and packages small surgical instruments according to standard protocols.
  9. Receives payments from patients and codes them into the cash receipts journal.
  10. Assists in ordering, maintaining, receiving, and checking supplies, equipment, and reference materials.
  11. Participates in the orientation of new staff and students, maintaining manuals, and liaising with healthcare and social service organizations.
  12. Represents the Centre by attending meetings to promote the program and share information.
  13. Reports unusual occurrences and risk management issues.
  14. Participates in committees and attends meetings as assigned.

Qualifications

  • Grade 12 education.
  • Certificate from a recognized Medical Office Assistant program.
  • One year's recent, related experience or an equivalent combination of education, training, and experience.

Competencies

The Medical Office Assistant demonstrates leadership practices and creates conditions for people to succeed, showcasing professional and technical capabilities, including typing, medical terminology, and equipment operation.



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