Client Service Director

1 month ago


Toronto, Ontario, Canada Closing the Gap Healthcare Group Full time

Closing the Gap Healthcare Group is seeking a seasoned professional to lead our Integrated Care Solutions team as a Client Service Manager. This pivotal role will drive the operational success of our services in the Greater Toronto Area (GTA) and northern regions, ensuring high-quality clinical service delivery and client satisfaction.

This is a full-time permanent position based in Mississauga, supporting our GTA and northern communities in a hybrid home, in-branch, and in-office environment.

Key Responsibilities:

  • Oversight of day-to-day service delivery in GTA and northern communities
  • Leadership and team development, focusing on the well-being of team members
  • Collaboration with internal and external stakeholders to implement key deliverables
  • Results-oriented management of the annual budget and business development opportunities

Requirements:

  • Registered healthcare professional with a good standing in respective college
  • Established leader in a healthcare environment, preferably in home and community care
  • Excellent communication and relationship building skills
  • Strong coaching and mentoring abilities
  • Critical thinking

What We Offer:

  • Competitive total compensation and reward package
  • RRSP Matching
  • Group benefits including medical and dental
  • Generous vacation package
  • Continuous leadership development opportunities
  • A culture of performance recognition and appreciation
  • A commitment to excellence


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