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Technical Support Specialist

2 months ago


Toronto, Ontario, Canada L Squared Digital Signage Full time

{"h2": "Job Summary", "p": "We are seeking a highly skilled Technical Support Analyst to join our team at L Squared Digital Signage. As a Technical Support Analyst, you will be responsible for providing technical assistance to our customers and ensuring the smooth operation of our digital signage systems.", "ul": [{"li": "Provide technical support to customers via phone, email, and in-person"}, {"li": "Troubleshoot and resolve technical issues with digital signage systems"}, {"li": "Collaborate with cross-functional teams to identify and implement process improvements"}, {"li": "Develop and maintain technical documentation and knowledge base"}, {"li": "Stay up-to-date with industry trends and emerging technologies"}], "h2": "Requirements", "ul": [{"li": "2+ years of experience in technical support or a related field"}, {"li": "Strong knowledge of computer systems, networks, and software"}, {"li": "Excellent communication and problem-solving skills"}, {"li": "Ability to work in a fast-paced environment and prioritize tasks effectively"}], "h2": "What We Offer", "ul": [{"li": "Competitive salary and benefits package"}, {"li": "Opportunities for professional growth and development"}, {"li": "Collaborative and dynamic work environment"}], "h2": "How to Apply", "p": "If you are a motivated and detail-oriented individual with a passion for technology, please submit your application, including your resume and a cover letter, to [insert contact information]."}