Business Credit
1 week ago
This is an exciting opportunity to further your career in a dynamic and growing organization. As a Credit & Collections Specialist, you will be responsible for managing customer accounts, daily payment applications, and supporting the order management team.
Responsibilities:- Apply payments daily against A/R sub-ledger.
- Collaborate closely with the Order Management team to provide ongoing support.
- Review on-hold orders daily and coordinate payment schedules with customers.
- Actively follow up on past-due accounts, creating payment plans to support customer retention.
- Investigate and resolve customer discrepancies promptly to prevent bad debts.
- Assess new customer credit applications and make credit limit recommendations.
- Regularly review and adjust existing customer credit limits as needed.
- Identify, monitor, and manage accounts with credit issues.
- Execute adjustments, including write-offs, in line with company policies.
- Prepare account reconciliations, spreadsheets, manual invoices, customer communications, and adjustments as needed.
- Minimum of 3 years experience in B2B credit and collections.
- Strong knowledge of credit and collections processes, including account maintenance, reconciliations, past-due collections, and credit analysis.
- Proficient in ERP systems and Microsoft Office Suite (Word, Excel, Outlook).
- Strong communication skills in English, with the ability to engage effectively with customers and sales staff by phone and email.
- Capable of handling pressure and managing multiple tasks simultaneously.
- Team-oriented with a positive, collaborative attitude.
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