Technical Consultant

4 weeks ago

Toronto, Ontario, Canada Achievers Full time
About Achievers
The Achievers Employee Experience Platform empowers employees to recognize each other in real-time and aligns them to the company's values and goals. With almost 4 million global users, the platform enables employees in over 170 countries to succeed.

Overview: The Technical Consultant is responsible for technical consulting and configuration of the Achievers software with Enterprise clients, typically with global requirements and complex structures. This individual will lead on all technical implementation components of implementation, from design, configuration, to testing and integration. This role encompasses client meetings, solutions documentation, and platform configuration.

Key Responsibilities:
Consult with clients to gather business and technical requirements through onsite and remote meetings
Align requirements to product functionality, offering best practice, scalable solutions along the way
Present compelling solutions, in a collaborative way, to Enterprise clients based on finite feature sets
Interact with diverse client IT teams on various technical topics such as system integration and single sign-on
Configure platform modules, site content, and permissions
Provide technical design consulting for API-based integrations
Utilizing test scripts to verify configurations work correctly, identifying and logging any bugs that occur

Requirements:
4-5 years of related experience in a software company
Demonstrated evidence of rapid execution of concurrent short-term projects (1-3 month cycles)
Experience with configuring and implementing software applications
Evidence identifying risks and issues
Demonstrated resourcefulness in setting priorities and proposing new strategies to ensure project delivery
Ability to effectively communicate technical concepts to a non-technical audience
Demonstrated flexibility, adaptability, and drive
Evidence of effective multi-tasking and tight project schedules
Strong attention to detail
An asset - experience working with HTML, CSS, and APIs

About Achievers:
We are passionate about disruptive technology that's rooted in science, research, and data. We understand the value of employee success in the workplace and have been in numerous publications for our contributions to HR, for technical excellence, and for our outstanding workplace culture. We foster an environment of connection, security, and community. You'll feel at home, without reservation. We believe in moving quickly, failing fast, and adapting to change. We enjoy coming to work every day because we believe in our product and love our culture. We're committed to achieving excellence in everything we do.

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