Technical Consultant

2 weeks ago


Toronto, Ontario, Canada Achievers Full time
About Achievers

The Achievers Employee Experience Platform empowers employees to recognize each other in real-time and aligns them to the company's values and goals. With almost 4 million global users, the platform enables employees in over 170 countries to succeed.

Our Commitment to You

At Achievers, we value the unique perspective and individuality that each person brings to our team. We are committed to creating an inclusive, diverse, and equitable workplace where you belong and your contributions are celebrated.

Key Responsibilities

The Technical Consultant is responsible for technical consulting and configuration of the Achievers software with Enterprise clients. This individual will lead on all technical implementation components of implementation, from design, configuration, to testing and integration.

Key Responsibilities:
  • Consult with clients to gather business and technical requirements through onsite and remote meetings
  • Align requirements to product functionality, offering best practice, scalable solutions along the way
  • Present compelling solutions, in a collaborative way, to Enterprise clients based on finite feature sets
  • Interact with diverse client IT teams on various technical topics such as system integration and single sign-on
  • Configure platform modules, site content and permissions
  • Configure system integrations and single sign-on
  • Provide technical design consulting for API-based integrations
  • Utilizing test scripts to verify configurations work correctly, identifying and logging any bugs that occur

Qualifications:
  • 4-5 years of related experience in a software company
  • Demonstrated evidence of rapid execution of concurrent short-term projects (1-3 month cycles)
  • Experience with configuring and implementing software applications
  • Evidence identifying risks and issues
  • Demonstrated resourcefulness in setting priorities and proposing new strategies to ensure project delivery
  • Ability to effectively communicate technical concepts to a non-technical audience
  • Demonstrated flexibility, adaptability and drive
  • Evidence of effective multi-tasking and tight project schedules
  • Strong attention to detail

Why You'll Love Working at Achievers

We are passionate about disruptive technology that's rooted in science, research and data. We understand the value of employee success in the workplace and have been in numerous publications for our contributions to HR, for technical excellence, and for our outstanding workplace culture. We foster an environment of connection, security, and community. You'll feel at home, without reservation. We believe in moving quickly, failing fast, and adapting to change. We enjoy coming to work every day because we believe in our product and love our culture.

Achievers is an Equal Opportunity Employer

We encourage applications from candidates of all backgrounds and experiences. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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