Marine Operations Officer

4 weeks ago


Niagara Falls, Ontario, Canada Hornblower Cruises and Events Full time

About the Opportunity:

The Mate operates Transport Canada inspected passenger vessels in the Niagara Gorge in a manner that ensures the safety and security of the crew and passengers, enjoyment of the passengers, and respect for the environment. A flexible schedule is a must, as schedules include evenings, weekends, and holidays.

Essential Duties & Responsibilities:

  • Operate the vessel with due regard for the Niagara City Cruises (NCC) Safety Management System (SMS) and ISO Respect Management System, the Vessel Security Plan, proper Standards of Watchkeeping, and in accordance with the practice of good seamanship.
  • Work with crew members in all areas of Marine Transportation Safety, Security, Training, and efficient operation of the vessel.
  • Routinely inspect all areas of the vessel for unsafe conditions, assist in accident investigations and reports, and make safety announcements to ensure the safety and comfort of the crew and passengers.
  • Participate in training talks and emergency drills in accordance with Transport Canada regulations, the Safety Management System, the Respect Management System, and Vessel Security Plan and conduct safety meetings in conformance with NCC policy to ensure an efficient and safe operation of the vessel at all times and the proper use of equipment during any possible onboard emergency.
  • Maintain vessel operations and maintenance logs, paying particular attention to proper recording of incidents and irregularities.
  • Ensure the Deckhands are working safely and efficiently and provide regular feedback regarding Deckhand performance to the Manager, Dock Operations.
  • Ensure a clean workplace throughout the day, at the beginning, and end of shifts.
  • Fulfill the role of Crew with Engineering Responsibilities on board with all relevant knowledge and responsibilities.
  • Report non-conformities to the Designated Person (Manager, Marine Operations).
  • Ensure the safe operation of the vessel at all times using all available means.
  • Shall not operate the vessel if any critical systems as laid out in the Safety Management System are not functioning or if in the Captain's professional evaluation conditions are unsafe for operation.
  • Ensure the Safety Equipment listed on The Record of Safety Equipment is present and equipment is inspected to the standards laid out in the Canada Shipping Act.
  • Know, understand, and implement the Operational Procedures as laid out in the Safety Management System.
  • Know, understand, and implement if required the Emergency Procedures laid out in the Safety Management System.
  • Support Safety Services and Facilities, F&B, Guest Experience, and all other departments as required.
  • Role model safe working practices, good customer service, and professional behavior at all times.
  • Adhere to all health and safety regulations.
  • Work with a safety mindset by following all safety policies, procedures, and safety measures (PPE). Identify and bring forward risks, hazards, and opportunities on the job. Actively participate in health and safety in the workplace.
  • Maintain a neat, clean, and well-groomed appearance (refer to appearance standards in employee handbook).
  • Report to work on time and for all scheduled shifts.
  • Understand all Niagara City Cruises' policies and procedures relating to the employee's role within the company.
  • Maintain any applicable licenses and certifications.
  • Complete any other duties as assigned.


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