Food Service Supervisor
6 days ago
We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Busaba Thai Cafe. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our restaurant, maintaining high standards of food quality and customer service, and leading a team of food service staff.
Key Responsibilities- Operations Management
- Establish and implement efficient systems and procedures to meet business objectives
- Manage inventory, supplies, and equipment to minimize waste and optimize resources
- Monitor and control labor costs, ensuring optimal staffing levels
- Team Leadership
- Supervise and train food service staff to ensure they have the skills and knowledge to perform their duties effectively
- Provide coaching and feedback to staff to improve performance and address any issues
- Lead by example, demonstrating a positive and professional attitude
- Customer Service
- Ensure that all customers receive a high level of service, responding promptly to their needs and concerns
- Monitor customer feedback and use it to improve the overall customer experience
- Quality Control
- Ensure that all food and beverages meet the highest standards of quality and presentation
- Monitor and control food costs, ensuring that they are in line with business objectives
- Reporting and Administration
- Prepare and submit reports on sales, inventory, and labor costs
- Maintain accurate records of staff performance, customer feedback, and other relevant data
- Education
- Secondary (high) school graduation certificate
- Experience
- 2 years to less than 3 years of experience in a food service management role
- Skills
- Excellent leadership and communication skills
- Ability to work under pressure and meet deadlines
- Strong problem-solving and analytical skills
- Knowledge of food safety and sanitation procedures
- Ability to work in a fast-paced environment
Our restaurant is a fast-paced and dynamic environment, with a focus on providing exceptional customer service and high-quality food. As a Food Service Supervisor, you will be expected to work in a team environment, communicating effectively with colleagues and management to achieve business objectives.
What We Offer- Competitive Salary
- Opportunities for Career Advancement
- Comprehensive Benefits Package
- Professional Development Opportunities
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