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Food Service Supervisor

2 months ago

Nelson, Canada Busaba Thai Cafe Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Busaba Thai Cafe. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest standards of quality.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards
  • Food and Beverage Management
    • Requisition food and kitchen supplies
    • Estimate ingredient and supplies required for meal preparation
    • Prepare and submit reports on food orders and inventory
  • Customer Service
    • Address customers' complaints or concerns
    • Ensure that customers receive exceptional service and that their needs are met
  • Administrative Tasks
    • Prepare budget and cost estimates
    • Maintain records of stock, repairs, sales, and wastage
  • Team Management
    • Hire food service staff
    • Supervise and check assembly of trays and delivery of food trolleys
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 2 years to less than 3 years of experience in a food service supervisory role
  • Skills
    • Excellent leadership and communication skills
    • Ability to work in a fast-paced environment and under pressure
    • Attention to detail and ability to maintain high standards of quality
    • Client focus and efficient interpersonal skills
    • Flexibility and ability to work as part of a team
Working Conditions
  • Work Environment
    • Fast-paced environment
  • Physical Capabilities
    • Ability to work in a physically demanding environment
Benefits
  • Health Benefits
    • Dental plan
    • Health care plan
  • Work Schedule
    • 35 hours per week