Business Solutions Executive

3 days ago


Halifax, Nova Scotia, Canada Halifax Regional Municipality Full time

Halifax Regional Municipality is seeking an experienced professional to fill the role of Business Solutions Executive. In this position, you will be responsible for leading a team of Application Administrators to ensure that software applications used by HRM business units are fit for use, available, stable, current, and secure.

The Business Solutions Executive will be responsible for driving application-related strategy for HRM, including incident management, request fulfillment, change management, problem management, and release management ITIL processes. Additionally, the role will involve procurement, contract, and vendor management functions.

The successful candidate will have a post-secondary degree in Business or Computer Science, or a related field, and at least eight years of experience in information technology with a career path that demonstrates acquired expertise in IT operations leadership and applications management.

The ideal candidate will have experience in working with software vendors and managing contractual SLA obligations in the delivery of operational improvements covering both process changes and software implementation.

Key qualifications include expert knowledge in Application Management technologies and best practices, general understanding of system security and data privacy best practices, and ability to produce complex plans and systematically break multi-dimensional problems into component parts using several analytical techniques to identify solutions.

The position requires expert written and oral communication skills, expert proficiency with Microsoft PowerPoint and Excel, and knowledge of public sector policies, procedures, and key processes.

Applicants may be required to complete an employment security screening check. Testing may be conducted as a component of the selection process to assess technical and job-specific knowledge.

Halifax Regional Municipality values diversity and is an equal opportunities employer.



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