Empathetic Support Specialist

21 hours ago


Nanaimo, British Columbia, Canada Pacific Coast Community Resources Full time
Unlock Meaningful Career Opportunities at Pacific Coast Community Resources

Pacific Coast Community Resources is a dynamic organization dedicated to empowering individuals with disabilities to live independent, self-governing lives. As an Empathetic Support Specialist, you will be part of a vibrant team that fosters community integration and promotes healthy, energetic lifestyles.

Key Responsibilities:

  • Develop and maintain positive relationships with service users, advocating for their rights and choices as needed.
  • Collaborate with multidisciplinary teams to ensure seamless care delivery and exceptional support.
  • Cultivate empowering environments that encourage service users to thrive in their communities.
  • Participate in creating, implementing, and documenting Personal Service Plans tailored to each individual's needs.
  • Maintain excellent communication with family members, professionals, co-workers, and community stakeholders.
  • Provide assistance with daily living activities and medication administration while upholding the highest standards of care and safety.
  • Foster a deep understanding of behavior management principles and strategies, including mental health considerations.
  • Accurately record daily activities and personal health information (PHI) on our case management database.
  • Work collaboratively with service users to ensure their living space remains clean and well-maintained, including meal preparation and light housekeeping duties.

Required Qualifications:

  • Diploma or equivalent in Community Support Work or related field.
  • Minimum 2 years of experience in community social services or healthcare.
  • Current Emergency First Aid/CPR and Food Safe certifications.
  • Previous training in behaviour management courses.
  • Excellent verbal and written communication skills.
  • Non-verbal communication skills.
  • Restricted class 4 driver's license (for full-time positions).
  • Satisfactory Driver's Abstract.
  • Criminal record clearance for children and vulnerable adults.
  • Proof of COVID-19 vaccination status.
  • TB Test.
  • Moderate computer literacy.
  • Eligibility to work in Canada.

What We Offer:

  • A comprehensive compensation package, estimated at $27 per hour based on market rates and location.
  • An inclusive, supportive work environment that values diversity and inclusion.
  • Ongoing career development opportunities, including on-the-job training in areas such as MANDT, JOHS, Diversity and Inclusion, Medication Safety, Confidentiality and Privacy, Trauma-Informed Practice, and First Aid/CPR re-certification.
  • The chance to make a meaningful impact in the lives of those we serve, promoting independence, self-growth, and community integration.

Join us at Pacific Coast Community Resources and become part of a dynamic team that truly makes a difference.



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