Customer Service Team Lead

3 weeks ago


Saskatoon, Saskatchewan, Canada LILY'S LOUNGE SPA Full time
Job Summary

LILY'S LOUNGE SPA is seeking a highly skilled Customer Service Supervisor to join our team. The successful candidate will be responsible for overseeing the sales floor, managing cash, and supervising staff. If you have a passion for customer service and leadership, we encourage you to apply.

Key Responsibilities
  • Assign sales workers to duties and manage the sales floor
  • Hire, train, and develop staff to meet business objectives
  • Authorize payments, order merchandise, and manage inventory
  • Establish work schedules, prepare reports, and conduct performance reviews
  • Resolve customer complaints, supply shortages, and other issues that may arise
Requirements
  • 2 years of experience in a customer-facing role
  • Permanent employment
  • English language proficiency
  • 30 hours of work per week


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