Pet Product Leadership Manager
2 days ago
We're passionate about providing the best products and services for pets and their owners. As a Store Manager, you'll play a key role in achieving this goal.
About the JobThis is a full-time, permanent position that requires 2-5 years of experience in customer service and retail management. You'll be responsible for supervising the retail team to ensure customers receive excellent service and information on pet products and services.
Key Responsibilities- Coach and motivate the retail team to achieve sales goals and provide exceptional customer service
- Oversee inventory stocking and merchandising, ensuring a seamless customer experience
- Assist customers on the sales floor, phone, and registers, providing personalized support
- Recruit, hire, develop, and retain top talent for the store
- Seek personal growth opportunities through learning and development
- Follow store schedules and communicate potential changes to managers
- Motivate the team through our vision of delivering Best-in-Class Customer Experience
To succeed in this role, you'll need:
- Strong interpersonal skills with a pleasant and friendly style
- Excellent budgeting and financial experience
- Able to distinguish customer needs and coach team members
- Strong verbal and written communication skills
- Attention to detail and ability to lift up to 50lbs
- Bilingual and able to work in a fast-paced environment
We offer:
- Employee assistance program
- Extended healthcare
- On-site parking
- Store discount
This is a full-time position with an estimated annual salary of $52,500. The schedule includes 8-hour shifts from Monday to Friday, with weekend availability as needed.
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