Pet Store Team Leader

6 days ago


Waterloo, Ontario, Canada Ren's Pets Full time

We are seeking a highly skilled and experienced retail manager to lead our team at Ren's Pets. As a Store Manager, you will be responsible for overseeing the day-to-day operations of the store, ensuring that customers receive excellent service and that sales goals are met.

About Us

Ren's Pets is dedicated to providing the best possible experience for both pets and their owners. We offer a wide range of products and services, including food, toys, and accessories. Our team is passionate about helping customers find the perfect pet supplies and providing expert advice on pet care.

Job Description

The successful candidate will have a minimum of 2-5 years of experience in customer service and retail management. They will be responsible for:

  • Coaching and motivating the retail team to achieve sales goals and provide excellent customer service;
  • Overseeing inventory stocking and merchandising to ensure that shelves are always fully stocked and visually appealing;
  • Assisting customers on the sales floor, by phone, and at the registers;
  • Recruiting, hiring, developing, and retaining top talent for the store;
  • Seeking out opportunities for personal learning and development to stay up-to-date with industry trends and best practices;
Required Skills and Qualifications

To be considered for this role, you must have:

  • A minimum of a high school education or equivalent;
  • 2-5 years of experience in customer service and retail management;
  • Supervisory experience in a retail setting;
  • Strong interpersonal skills, including the ability to communicate effectively with customers and team members;
  • Ability to lift and/or move up to 50lbs;
  • Bilingual or proficiency in additional languages an asset;
Benefits

We offer a competitive salary, benefits package, and opportunities for growth and development. The estimated annual salary for this role is $52,500-$57,000 per year.

In addition to the above, we also offer:

  • Employee assistance program;
  • Extended health care;
  • On-site parking;
  • Store discount;
Other Information

This is a full-time position, Monday to Friday, 8-hour shift. Weekend shifts as needed. The work location is in person.



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