Retail Store Operations Lead

2 weeks ago


Waterloo, Ontario, Canada Ren's Pets Full time $50,000 - $55,000
Job Description:

Rén's Pets is committed to creating an inclusive and supportive environment for individuals with disabilities throughout the hiring process.

We understand the importance of finding high-quality products that bring joy to both you and your pet. As a Retail Store Manager at Rén's Pets, you will play a key role in leading our retail team to deliver exceptional customer experiences.

Duties and Responsibilities:
  • Coach and motivate the retail team to achieve sales targets while emphasizing outstanding customer service.
  • Oversee inventory stocking and visual merchandising to maintain a visually appealing store environment.
  • Provide assistance to customers on the sales floor, via phone, or at checkout counters.
  • Recruit, hire, develop, and retain top management and sales talent for the store.
  • Ensure managers are aware of potential schedule changes and adhere to the established store schedule.
  • Communicate clear expectations and hold the store team accountable to the highest standards.
  • Develop effective relationships among team members and participate in productive management and team meetings.
  • Recognize performance issues promptly and create action plans for resolution.
  • Develop and execute a store business plan to drive successful budget achievement.
  • Manage payroll and ensure budgets are met.
  • Ensure seamless execution of visual directives within the allotted payroll budget and scheduled timeframe.
  • Maintain accurate inventory levels and minimize shrinkage.
Requirements:
  • Bilingual skills
  • Degree or diploma considered an asset
  • Supervisory experience in a retail setting
  • Knowledge or experience with pets considered an asset
  • Ability to work flexible schedules, including nights, weekends, and holidays
  • 2-5 years of retail management experience
Benefits:
  • On-site parking available
  • Store discount offered
  • 8-hour shifts
  • Monday-to-Friday work schedule
Estimated Salary:

$60,000 - $80,000 per year, depending on location and experience.


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