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Profit Centre Administrator/Reception

2 months ago

Regina, Saskatchewan, Canada EMCO Corporation Full time
Job Title: Profit Centre Administrator/Reception

We are seeking a highly organized and detail-oriented individual to join our team as a Profit Centre Administrator/Reception. As a key member of our team, you will be responsible for providing exceptional customer service, handling incoming phone calls, and performing various administrative tasks.

Key Responsibilities:
  • Provide accurate and timely invoicing of customer shipments daily
  • Assist in servicing customers, including answering phones and responding to inquiries
  • Filing of packing slips, pickers, and reconciled reports
  • Reconcile daily cash transactions, prepare the bank deposit, and submit deposit paperwork for the National Support Centre
  • Obtain, review, verify, and enter purchase and expense vendor invoices, debit memos, and debit cancellations in the system for processing in an accurate and timely manner
  • Investigate, resolve, and respond to all customer, vendor, credit, and National Support Centre inquiries in a timely fashion that exceeds the customers' expectations and benefits of the Profit Centre
  • Enter customer credit notes and vendor debits in the system
  • PO confirmations
  • Understand and follow all safety regulations at all customer locations as well as at the Profit Centre
  • Support all Profit Centre activities as part of the Profit Centre Team
  • Perform other tasks as requested by the Profit Centre Manager
Requirements:
  • Grade 12 diploma or equivalent; College and/or University degree an asset
  • A minimum of 1 year of experience with customer service, accounts payable, accounts receivable, or similar role
  • Knowledge of basic accounts receivable/payable bookkeeping practices and terms
  • Proficient in the use of Microsoft Office software
  • Outstanding customer service and verbal communication skills
  • High level of accuracy and an attention to detail
  • Excellent relationship building skills with customers, vendors, and teammates
  • Ability to prioritize work projects and multitask
  • Able to learn and operate the applicable software system used to process orders
Preferred Skills:
  • Previous experience with or knowledge of plumbing and building products sold at the Profit Centre

EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We offer a fun, fast-paced, and dynamic workplace where you will have the opportunity to continually develop your skills through ongoing training, work alongside passionate colleagues with diverse backgrounds and experiences, and be part of a team that is dedicated to meeting and exceeding the needs of our customers.

We offer a competitive salary, benefits, and profit sharing, as well as a career with a solid, stable company with strong core values. We are an equal opportunity employer and are committed to maintaining a discrimination, harassment, and barrier-free workplace where all employees can contribute to their fullest potential.