Claims Resolution Specialist
13 hours ago
About Us
">Cowan Insurance Group is a Canadian-owned and independent insurance company with a long history of innovation and excellence. Founded in 1927, we have grown to become a leader in the insurance industry, providing customized solutions for our clients.
">What We Offer
">We are proud to offer a competitive salary range of $55,000 - $65,000 per year, depending on experience. Our comprehensive benefits package includes medical, dental, and vision coverage, as well as a company-matched retirement savings plan. We also provide opportunities for professional development and growth through training and mentoring programs.
">The Role
">We are seeking a Claims Resolution Specialist to join our team. In this role, you will be responsible for assessing and processing claims in accordance with company policies and procedures. This will involve working closely with internal stakeholders to resolve claims efficiently and effectively.
">Key Responsibilities
">- ">
- Assess and process claims in accordance with company policies and procedures;">
- Work closely with internal stakeholders to resolve claims efficiently and effectively;">
- Utilize all applicable system functions to ensure accurate and timely claim processing service;">
- Escalate unresolved claims complaints and high-cost claims to the supervisor for guidance;">
- Continually work to improve best practices procedures and standards.">">
Requirements
">- ">
- Post-secondary diploma in a related field or equivalent training;">
- Minimum 1-2 years of experience in claims management or equivalent training, medical knowledge and experience an asset;">
- Strong attention to detail, organizational, time management, and prioritization skills;">
- Demonstrate good judgment, reliability, and professionalism in a fast-paced environment;">
- Strong initiative, planning, and problem-solving skills, including an ability to focus on both details and results;">
- Excellent customer service skills and professionalism;">
- Comfortable working independently with minimal supervision;">
- Excellent written and verbal communication skills;">
- Bilingual, written and oral (English and French), considered an asset.">">
Why Work with Us?
">We are committed to creating a positive and inclusive work environment where our employees feel valued and supported. We believe in fostering a culture of integrity, collaboration, and continuous learning. If you are a motivated and dedicated individual who shares our values, we encourage you to apply for this exciting opportunity.
">Benefits and Perks
">- ">
- Competitive salary range of $55,000 - $65,000 per year;">
- Comprehensive benefits package including medical, dental, and vision coverage;">
- Company-matched retirement savings plan;">
- Opportunities for professional development and growth;">
- Hybrid work environment;">
- Community involvement opportunities.">
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