IT Manager Assistant

7 days ago

Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons Hotels and Resorts is a global leader in luxury hospitality, driven by a passion for excellence and a commitment to innovation. We are seeking an exceptional IT Assistant Manager to join our team and contribute to our mission of delivering unforgettable experiences to our guests.

About the Role:

The IT Assistant Manager will play a key role in supporting the migration of our systems and services to the cloud, leveraging cutting-edge technology to drive business growth and enhance guest experiences. This is an exciting opportunity to expand your IT knowledge and skillset across various areas, including project management, helpdesk support, and network administration.

Key Responsibilities:

  • Manage and maintain our TCP/IP networks to ensure seamless connectivity and high-performance.
  • Provide expert support for Microsoft Windows and Office 365, ensuring efficient and effective use of these tools.
  • Support the hotel's Property Management System (PMS) and Point of Sale (POS) systems, ensuring accurate and timely processing of transactions.
  • Lead project management and implementation of new technologies, driving innovation and improvement across the organization.
  • Offer exceptional helpdesk support to both staff and guests, providing timely and effective resolutions to technical issues.

Requirements:

  • A degree in Computer Science or a related field, or equivalent experience.
  • Professional IT certifications in TCP/IP networking or Windows (e.g., MCSE, CCNA) are advantageous.
  • Experience in hospitality or customer service is beneficial.
  • Excellent written and verbal communication skills.
  • Successful candidates must possess the ability to work in Canada.

What We Offer:

Four Seasons Hotels and Resorts offers a comprehensive benefits package, including excellent training and development opportunities, medical and dental coverage, employee travel program, and more. We are committed to creating a diverse and inclusive work environment, where our employees can thrive and grow.

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