IT Assistant Manager

3 weeks ago


Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons Hotels and Resorts is a world-leading luxury hospitality company that is driven by a passion for excellence. We are a collective of individuals who strive to become better, to push ourselves to new heights, and to treat each other with respect and kindness. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

About the Role:

We are seeking an IT Assistant Manager who shares our passion for excellence and who infuses enthusiasm into everything they do. As a key member of our IT team, you will be responsible for managing TCP/IP networks, providing support for Microsoft Windows and Office 365, and supporting the hotel's Property Management System (PMS) and Point of Sale (POS) systems.

Key Responsibilities:

  • Manage TCP/IP networks
  • Provide support for Microsoft Windows and Office 365
  • Support the hotel's Property Management System (PMS) and Point of Sale (POS) systems
  • Lead project management and implementation of new technologies
  • Offer helpdesk support to both staff and guests

Desired Skills and Experience:

  • A degree in Computer Science or a related field, or equivalent experience
  • Professional IT certifications in TCP/IP networking or Windows (e.g., MCSE, CCNA) are advantageous
  • Experience in hospitality or customer service is beneficial
  • Excellent written and verbal communication skills
  • Successful candidates must possess the ability to work in Canada

What to Expect:

Four Seasons Hotels and Resorts offers a unique opportunity to build a life-long career with global potential and a real sense of pride in work well done. We believe that attitude counts as much as skill, and we hire motivated people who we train to perform superbly, while creating an environment where they can flourish. Our culture breeds success, and rewards it in many different ways.

Our Benefits Package Includes:

  • Excellent Training and Development opportunities
  • Medical, Dental and sick leave coverage
  • Employee Travel Program; complimentary and reduced rates at other Four Seasons Hotels
  • Meals on duty
  • Employee Recognition Programs
  • Dry Cleaning Services
  • Use of the Fitness Facility
  • Affordable employee housing
  • Winter Leisure Pass; credit towards winter activities

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