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Expansion Sales Leadership Role
2 months ago
We are seeking a seasoned sales leader to join our team as a Director, Expansion Sales. This key leadership position will play a critical role in driving customer growth and expansion, ensuring our customers achieve strong product adoption and engagement.
Key Responsibilities- Define and drive the post-sales strategy, ensuring alignment with the organization's strategic plan.
- Own the Expansion Sales roadmap and build the processes and capabilities to execute on the cross-functional roadmap.
- Closely partner with stakeholders such as Revenue Operations, Marketing, Strategy, Customer Success, and Sales Enablement to deliver against top initiatives.
- Coach and mentor leaders within the Expansion Sales department, driving alignment through constructive conversations.
- Monitor business performance and adjust the course as necessary, informing hiring plans through capacity planning and evaluation.
- Proven experience in a senior/leadership-level customer success or sales role.
- Strong knowledge of implementing customer success and account management strategies and building processes around them.
- Coaching and motivating leaders and individual contributors to deliver high performance.
- Experience defining and building processes across a scaling organization.
- The ability to leverage and act on insights from our dashboards and tech stack to make data-driven decisions.
Jobber is a leading provider of software solutions for small businesses. Our mission is to help entrepreneurs succeed through technology. We offer a flexible work environment, with the option to work from our offices in Edmonton or Toronto, or remotely from anywhere in Canada and the United States.
