Restaurant Operations Manager
2 weeks ago
Job Title: Restaurant Operations Manager
About the Role:
We are seeking a highly skilled Restaurant Operations Manager to join our team at Big Bite Pita. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that we maintain the highest standards of quality, service, and customer satisfaction.
Key Responsibilities:
- Evaluate daily operations to ensure efficiency and effectiveness
- Determine the type of services to be offered and implement operational procedures
- Balance cash and complete balance sheets, cash reports, and related forms
- Conduct performance reviews to ensure team members are meeting expectations
- Enforce provincial/territorial liquor legislation and regulations
- Organize and maintain inventory to ensure we have the necessary supplies
- Ensure health and safety regulations are followed to maintain a safe working environment
- Negotiate arrangements with suppliers for food and other supplies
- Negotiate with clients for catering or use of facilities
- Participate in marketing plans and implementation to drive sales and growth
- Address customers' complaints or concerns in a professional and timely manner
- Provide exceptional customer service to ensure customer satisfaction
- Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and effectiveness
Requirements:
- 5-10 years of experience in a restaurant management role
- Proven track record of success in managing daily operations, including financial management and team leadership
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and make decisions quickly
- High school diploma or equivalent required; degree in hospitality or business an asset
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
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