Restaurant Operations Manager

4 weeks ago


St John's, Newfoundland and Labrador, Canada Delhi Street Restaurant Full time
Restaurant Manager Job Description

Delhi Street Restaurant is seeking a skilled Restaurant Manager to lead our daily operations and ensure exceptional customer experiences. As a key member of our team, you will be responsible for managing the restaurant's finances, staff, and customer satisfaction.

Key Responsibilities:
  • Financial Management: Balance cash, complete balance sheets, and manage cash reports.
  • Staff Management: Conduct performance reviews, lead and instruct staff, and maintain a positive work environment.
  • Customer Service: Address customer complaints, provide excellent service, and ensure customer satisfaction.
  • Operations: Plan and organize daily operations, modify food preparation methods, and negotiate with suppliers.
  • Inventory Management: Organize and maintain inventory, ensuring efficient use of resources.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Language: English.
  • Work Hours: 30 to 35 hours per week.
Work Environment:

Fast-paced environment, work under pressure, tight deadlines, and repetitive tasks.

Personal Suitability:
  • Accurate: Attention to detail and accuracy in tasks.
  • Client Focus: Providing excellent customer service.
  • Flexibility: Adapting to changing situations and priorities.
  • Organized: Managing multiple tasks and responsibilities.
  • Team Player: Collaborating with staff to achieve common goals.


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