Results-Oriented Billing Analyst for Downtown Toronto Location

1 week ago


Toronto, Ontario, Canada Randstad Canada Full time

We are seeking a highly skilled and detail-oriented Billing Analyst to join our team in Downtown Toronto. This is an exciting opportunity to work with a talented group of professionals who are passionate about delivering exceptional results.

Key Responsibilities:

  • Manage billing data and records to ensure accuracy and completeness.
  • Perform thorough audits and reconciliations of billing data to identify discrepancies or irregularities and implement corrective actions.
  • Utilize billing software and systems to generate accurate invoices for customers based on their energy consumption and contractual agreements.
  • Provide timely and professional support to customers regarding billing inquiries, disputes, and adjustments, ensuring high levels of customer satisfaction.
  • Collaborate with internal stakeholders to streamline billing processes and resolve issues effectively.
  • Monitor and analyze billing performance metrics and KPIs to identify trends, areas for improvement, and opportunities for optimization.
  • Ensure compliance with regulatory standards and industry requirements governing energy billing practices, tariffs, and billing disclosures.
  • Generate regular reports and analysis of billing data and trends to support decision-making and strategic planning initiatives.
  • Participate in cross-functional projects aimed at enhancing billing accuracy, efficiency, and customer experience.

Requirements:

  • Post-secondary education in a related field.
  • Minimum 2-3 years of experience in billing.
  • Experience working with WIP billing is an asset.
  • Proficiency in SAP or another large ERP system is an asset.
  • Proficiency with MS Excel.

Compensation and Benefits:

The estimated salary for this role is $30 per hour. The position also offers a competitive benefits package, including optional benefits plan with Securian for Health, Dental, and Life Insurance, as well as Udemy online professional training to enhance your skills.

Randstad Canada is committed to fostering a diverse and inclusive workplace that reflects the communities we serve. We are dedicated to creating a fair and equitable employment environment where everyone has access to equal opportunities for career growth and development.



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