Animal Care Coordinator Downtown Toronto
2 weeks ago
Veterinary Receptionist Opportunity at VCA Canada Downtown Animal Hospital
Located in the heart of downtown Toronto, VCA Canada is currently seeking a full-time Client Care Coordinator to join our dynamic team. As a well-established and fast-paced veterinary clinic, we pride ourselves on delivering exceptional customer service and patient care. Our hospital offers a positive and fun work environment, making it an ideal opportunity for an organized and motivated individual to thrive.
About the Role
In this key support role, you will be responsible for creating a welcoming environment for clients and their pets. Your excellent communication skills will put even the most anxious pet owners at ease, ensuring a seamless experience from initial contact to departure.
- Client Communication: Answer multiline phone calls, track appointments, and provide clear guidance on scheduling and admittance procedures.
- Scheduling and Administration: Utilize your organizational skills to efficiently manage appointments, invoicing, and billing tasks.
- Patient Support: Provide empathetic care to pet patients, ensuring their comfort and well-being during visits.
- Team Collaboration: Work closely with the veterinary staff to maintain accurate records, update medical office procedures, and assist with various tasks and treatments.
- Continuous Learning: Embrace ongoing training opportunities to enhance your knowledge of veterinary services and stay up-to-date on industry best practices.
What We Offer
At VCA Canada, we value our team members and strive to create a supportive and inclusive work environment. We offer:
- A Competitive Salary: $50,000 - $65,000 per annum, commensurate with experience.
- Opportunities for Growth: Develop your skills and advance your career within our organization.
- Benefits Package: Comprehensive benefits, including health, dental, and vision coverage.
- Professional Development: Access to online resources, workshops, and conferences to enhance your knowledge and expertise.
- Employee Recognition Programs: Recognize and reward outstanding performance and contributions to the team.
- Generous Pet Care Discounts: Show your love for animals and enjoy discounted pet care services.
- Community Involvement: Participate in community outreach programs and initiatives that make a difference.
If you are a compassionate and detail-oriented individual with a passion for animal care, we encourage you to apply for this exciting opportunity to join our dedicated team.
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