Senior Business Development Manager, Member Services

1 week ago


Langley BC, Canada TIMBER MART Full time

Job Title: Senior Business Development Manager, Member Services

About TIMBER MART:

TIMBER MART is the largest national member-owned buying group in Canada for independent entrepreneurs. Founded in 1967, we provide our extensive dealer network with competitive buying programs, comprehensive marketing services, and personalized support to drive business success.

Job Description:

The Senior Business Development Manager, Member Services will be responsible for ensuring the best use of resources within their assigned region to deliver exceptional service quality to TIMBER MART members. This includes planning, leading, delivering, and monitoring the highest level of mutually beneficial relationships between TIMBER MART and its members.

Main Responsibilities:

  • Develop and manage successful membership recruitment initiatives within the assigned region, including strategic planning of recruitment programs;
  • Manage relationships with members as a liaison between TIMBER MART and regional membership;
  • Develop and manage an annual budget for assigned responsibilities, ensuring accountability for P&L performance and adherence to corporate policies;
  • Supervise and manage the mission and strategic direction of TIMBER MART regarding membership affairs in the region, collaborating with the Senior Leadership Team;
  • Allocate resources to implement organizational policies and programs, financial, and administrative controls related to membership affairs;
  • Report on TIMBER MART's membership affairs, activities, and status within the assigned region;
  • Develop strategies to promote profitability through recruitment, sales, in-store service, and margin targets, measuring, analyzing, reporting, and being accountable for performance;
  • Manage key accounts within the assigned region, managing, reporting, and being accountable for relationships;
  • Maintain collaborative relationships with hardware, lumber procurement, building product procurement, sales, and operations teams for efficient and productive outcomes.

Requirements:

  • Bachelor's degree in Business, Marketing, or related field;
  • Minimum 5 years' experience in B2B business development and/or strategic account management;
  • Strong management skills with expertise in developing, rolling out recruitment and sales programs;
  • Able to develop strong client relationships at senior management levels;
  • Demonstrated ability to stay up-to-date with external forces and changes to regulatory environments and competitive landscapes;
  • Superior account management skills to generate interest, trust, and credibility;
  • Proven capacity to develop strategic business solutions;
  • Bilingualism (English and French) is compulsory in Quebec, and a strong asset in other regions.

Estimated Salary: $80,000 - $120,000 per annum, depending on location and experience.



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