Manager, Business Management Operations
7 days ago
Our client is a leader in civil construction projects, striving to build and sustain infrastructure necessary to help communities thrive. This role plays a crucial part in working with cross-functional teams to ensure day-to-day business operations runs smoothly.
The ideal candidate has a light-civil projects background, superb interpersonal skills to work with various levels of the organization, is an analytical and proactive problem solver, and has sharp business acumen to handle tasks such as maintaining operating budgets, resource planning and ensuring company operational objectives are being met.
Fully in-office position
Oversee day-to-day business operations
Work with senior leadership to identify and generate solutions to issues
Review and assemble performance reports for management
Evaluate and improve operations and financial performance
Oversee recruitment and training of new employees in conjunction with the HR Manager
Manage employee development plans and annual bonus reviews
Manage and promote health and safety regulations
Develop and enforce internal policies and processes
Manage commercial insurance requirements and renewals
Oversee management of company vehicle fleet
Manage all internal communication tools & subscriptions
Mange internal business reporting to ensure ongoing monitoring of business performance which includes measuring and analyzing current revenue streams, offerings and relationships to optimize business growth
Manage internal events and direct external event planning as required
Manage and communicate results of monthly NPS research
Business Operations:
Work with senior leadership team to develop company goals, strategies and workplans
Oversee project management of approved strategic annual workplans
Manage data collections for updating operations metrics to achieve productivity targets, reduce costs, eliminate errors, and provide excellent customer service
Ensure operational activities and project timelines remain on time and within defined budgets
Manage community investment initiatives
Review project-by-project metrics to address and discuss observed patterns and anomalies with the leadership team
Develop, implement and maintain the corporate sustainability plan and associated policies
Regularly audit standard operating procedures (SOPs) to ensure effective resource management
Develop, manage and measure internal policies and procedures
Direct recruitment and resource planning requirements
Design & manage employee development plans and processes
Build opportunities for ongoing skills training & development
Oversee management of payroll & benefits systems
Bachelor’s degree or equivalent job-related experience required
Related Civil Construction experience and in-depth knowledge of project management
Excellent computer skills, experience with Microsoft Office Suite – Including PowerPoint & Excel
Strong relationship management and leadership skills with the ability to influence & motivate team members
Strong organizational & time management skills
Previous experience in a unionized work environment, an asset
McNeill Nakamoto is committed to recruiting with a focus on equal opportunity, diversity and inclusion, therefore, we strongly encourage applications from underrepresented groups.
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