Shift Manager

5 days ago


Whitby, Canada Crown Pizza N Fried Chicken Full time
Job Title: Shift Manager - Restaurant Operations

Crown Pizza N Fried Chicken is seeking a highly motivated and experienced Shift Manager to join our team. As a Shift Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest standards.

Key Responsibilities:
  • Supervise and Co-ordinate Activities: Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
  • Train Staff: Train staff in job duties, sanitation, and safety procedures, ensuring that all staff are equipped to provide excellent customer service.
  • Estimate Ingredients and Supplies: Estimate the ingredients and supplies required for meal preparation, ensuring that we have sufficient stock to meet customer demand.
  • Quality Control: Ensure that food and service meet quality control standards, maintaining a clean and safe environment for our customers.
  • Customer Service: Address customers' complaints or concerns, providing exceptional customer service and resolving issues promptly.
  • Record Keeping: Maintain records of stock, repairs, sales, and wastage, providing accurate and timely reports to management.
  • Work Schedules: Establish work schedules, ensuring that staff are adequately staffed to meet customer demand.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a fast-paced environment.
  • Language: English.
  • Work Setting: Fast food outlet or concession, restaurant.
What We Offer:
  • Mentorship: Offers mentorship, coaching, and/or networking opportunities for persons with disabilities, newcomers, and/or refugees, and youth.
  • Cross-Cultural Training: Provides diversity and cross-cultural training to create a welcoming work environment for all employees.
  • Security and Safety: Bondable.

Crown Pizza N Fried Chicken is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and experienced Shift Manager looking for a new challenge, please submit your application today.


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