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Service Coordinator

4 weeks ago

Langley, Canada Troy Life & Fire Safety Full time

Job Summary

Troy Life & Fire Safety Ltd. is seeking a highly organized and detail-oriented Service Coordinator to join our team. As a key member of our branch operations, you will be responsible for providing administrative support to our manager/supervisor and ensuring the smooth day-to-day operation of the branch.

Key Responsibilities

  • Schedule technicians for pre-scheduled inspections, deficiency repairs, and service work
  • Coordinate with preferred subcontractors
  • Assist in preparation of quotes and proposals
  • Process all documents with accuracy and efficiency
  • Field requests from customers for service calls
  • Contact customers to pre-arrange services
  • Perform other administrative tasks as required

Requirements

  • Excellent knowledge of Microsoft Office Suite and high level of computer proficiency
  • Experience in dispatching and scheduling/coordinating service personnel required
  • Ability to adjust to constantly changing priorities
  • Strong organizational skills
  • Good customer service skills
  • 2-year diploma in Office Administration/Business program or equivalent work experience preferred
  • Industry experience preferred

What We Offer

Troy Life & Fire Safety Ltd. offers an excellent compensation package and comprehensive benefits program. We are committed to creating an environment that fosters employee and corporate growth while providing financial success to both.

How to Apply

Please note that only successful candidates will be contacted for the next steps of our application process.