Service Coordinator
4 weeks ago
Job Summary
We are seeking a highly organized and detail-oriented Service Coordinator to join our team at Troy Life & Fire Safety Ltd. The successful candidate will assist our manager/supervisor in all administrative tasks associated with the day-to-day operation of the branch, including scheduling technicians for pre-scheduled inspections, deficiency repairs, and service work.
Key Responsibilities
- Schedule technicians for pre-scheduled inspections, deficiency repairs, and service work
- Coordinate with preferred subcontractors
- Assist in preparation of quotes and proposals
- Process all documents with accuracy and efficiency
- Field requests from customers for service calls
- Contact customers to pre-arrange services
Requirements
- Excellent knowledge of Microsoft Office Suite and a high level of computer proficiency
- Experience in dispatching and scheduling/coordinating service personnel required
- Ability to adjust to constantly changing priorities
- Strong organizational skills
- Good Customer Service skills
What We Offer
Troy Life & Fire Safety Ltd. offers an excellent compensation package and a comprehensive benefits program. We are committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.
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