Claims Representative

4 weeks ago


Mississauga, Ontario, Canada Definity Full time
Job Summary

We are seeking a highly skilled Claims Representative to join our team at Definity. As a key member of our claims team, you will be responsible for resolving claims efficiently and effectively, ensuring a positive experience for our customers.

Key Responsibilities
  • Accept and process claims, working closely with customers and vendors to resolve issues quickly and fairly
  • Verify policy coverage and ensure claims meet the scope of the policy
  • Maintain accurate and detailed file records, entering relevant data into our systems
  • Process claims payments within your level of authority, verifying claimant entitlement
  • Initiate salvage and subrogation procedures on assigned files
  • Assist in managing property queues and ensuring timely resolution of claims
  • Work collaboratively with colleagues to achieve team goals and objectives
Requirements
  • University degree, 2-year college diploma, or CIP designation (an asset)
  • 5+ years of experience in claims or a related field
  • Licensed in New Brunswick, PEI, and Newfoundland (an asset)
  • Experience in auto or property claims, with knowledge of property (an asset)
  • Familiarity with CICS and CDS systems
  • Proficient in MS Word and Excel
  • Actively pursuing CIP designation
  • Ability to work in a fast-paced environment, remaining calm under pressure
  • Strong written and verbal communication skills
  • Team player with a flexible and adaptable approach
What We Offer
  • Hybrid work schedule for most roles
  • Company share ownership program
  • Pension and savings programs, with company-matched RRSP contributions
  • Paid volunteer days and company matching on charitable donations
  • Educational resources, tuition assistance, and paid time off to study for exams
  • Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
  • Wellness and recognition programs
  • Discounts on products and services

Actual salary for the role may vary depending on work location and other factors. Eligible employees may participate in various incentive plans, paid out at the discretion of the company and subject to individual and company performance.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.

This role requires successful clearance of background checks, including criminal checks and leadership references.



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