Bilingual Claims Representative I

4 weeks ago


Mississauga, Ontario, Canada Intact Full time
We are seeking a Bilingual Claims Representative I - Claims Management Services to handle claims, gather information, and make decisions to settle claims fairly and reasonably.

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

As a Bilingual Claims Representative I - Claims Management Services, you will be responsible for:

  • Opening new claims on the phone with clients and ensuring immediate handling of the situation.
  • Gathering versions of events from the insured and/or witnesses by interviewing them about the events.
  • Determining if the claim is covered or not by analyzing the coverage required to cover the claim.
  • Analyzing the information obtained, making decisions that will be used to establish liability and reviewing the assessment of damages.
  • Settling the claim in a fair and reasonable manner, validating damages and completing payments.

You will bring to this role:

  • Bilingual - French and English is required.
  • University degree or any combination of training and experience deemed relevant for the role.
  • Experience that is relevant to the position.
  • Strong time management skills.
  • Excellent written and verbal communication skills.
  • No Canadian work experience required however must be eligible to work in Canada.

We offer:

  • A financial rewards program that recognizes your success.
  • An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased.
  • An extensive flex pension and benefits package, with access to virtual healthcare.
  • Flexible work arrangements.
  • Possibility to purchase up to 5 extra days off per year.
  • An annual wellness account that promotes an active and healthy lifestyle.
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
  • Inspiring leaders and colleagues who will lift you up and help you grow.
  • A Community Impact program, because what you care about is a part of what makes you different.

We value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.



  • Mississauga, Ontario, Canada Intact Full time

    Seeking a Bilingual Claims Representative I to handle claims on the phone, gather information, and settle claims in a fair and reasonable manner.This role requires a strong ability to manage time, communicate effectively, and analyze information to determine liability and damages.Key responsibilities include opening new claims, interviewing insured and...


  • Mississauga, Ontario, Canada Intact Full time

    About the RoleWe're seeking a highly skilled Bilingual Claims Representative I to join our Claims Management Services team. As a key member of our team, you will be responsible for handling claims on the phone, gathering information from clients and witnesses, and determining coverage and liability.Key Responsibilities:Open new claims and ensure immediate...


  • Mississauga, Ontario, Canada Intact Full time

    We're seeking a highly skilled Bilingual Claims Representative I - Claims Management Services to join our team. As a key member of our Claims Management Services team, you will be responsible for handling claims on the phone with clients, gathering information, and making decisions to establish liability and review damages.Key Responsibilities:Open new...


  • Mississauga, Ontario, Canada Intact Full time

    We're seeking a highly skilled Bilingual Claims Representative I - Claims Management Services to join our team. As a key member of our Claims Management Services team, you will be responsible for handling claims on the phone with clients, gathering information, and making decisions to establish liability and review damages.Key Responsibilities:Open new...


  • Mississauga, Ontario, Canada Xpera Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Claims Service Representative to join our team. As a Bilingual Claims Service Representative, you will be responsible for providing immediate and customer-focused assistance to policyholders who are calling to report insurance claims.Key ResponsibilitiesDocument initial loss details and...


  • Mississauga, Ontario, Canada Xpera Full time

    Job SummaryAs a Bilingual Claims Service Representative, you will provide front-line quality customer service and play a crucial role in the claims creation process. You will be responsible for triaging new losses, engaging designated resources, and responding to defined categories of high-profile, complex claims nationally.Key ResponsibilitiesField and...


  • Mississauga, Ontario, Canada Xpera Full time

    Job SummaryAs a Bilingual Claims Service Representative, you will provide exceptional customer service and play a crucial role in the claims creation process. Your responsibilities will include fielding and entering new claims reports, triaging new claim notices, and identifying the immediate needs and requirements of incoming new losses.Key...


  • Mississauga, Ontario, Canada Xpera Full time

    Job SummaryXpera is seeking a highly skilled Bilingual Claims Service Representative to join our team. As a Claims Service Representative, you will be responsible for providing exceptional customer service to policyholders who are calling to report insurance claims.Key ResponsibilitiesProvide immediate and customer-focused assistance to policyholdersDocument...


  • Mississauga, Ontario, Canada Intact Financial Corporation Full time

    We're looking for a Claims Representative I to join our team at Intact Financial Corporation. As a Claims Representative I, you will play a crucial role in assisting our customers who have suffered minor injuries as a result of a motor vehicle accident.Our primary focus is to ensure a seamless and positive customer journey throughout the claims process. To...


  • Mississauga, Ontario, Canada Xpera Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Claims Service Representative to join our team. As a key member of our claims team, you will be responsible for providing immediate and personalized assistance to policyholders who are calling to report insurance claims.Key ResponsibilitiesDocument initial loss details and activities to ensure...


  • Mississauga, Ontario, Canada Xpera Full time

    Job SummaryAs a Bilingual Claims Service Representative, you will provide customer-focused assistance to policyholders who are calling to report insurance claims. You will document initial loss details and activities to ensure timely and service-oriented disposition of calls. You will also make determinations based on protocol and coordinate with vendors as...


  • Mississauga, Ontario, Canada Xpera Full time

    Job SummaryWe are seeking a skilled Bilingual Claims Service Representative to join our team in Mississauga. As a key member of our claims creation process, you will provide exceptional customer service and play a crucial role in responding to new claim reports.ResponsibilitiesField and enter new claims reports received via email, telephone, and fax.Triage...


  • Mississauga, Ontario, Canada Xpera Full time

    Role OverviewAs a Full-Time Claims Service Representative, you will provide front-line quality customer service and play a crucial role in the claims creation process. This involves receiving and processing new claim reports through various channels, including email, telephone, and fax.Key ResponsibilitiesField and enter new claims reportsTriage new claim...


  • Mississauga, Ontario, Canada Xpera Full time

    Role OverviewAs a skilled Service Representative, you will play a vital role in providing exceptional customer service and supporting the claims creation process. This dynamic role requires strong communication skills, organizational abilities, and a passion for delivering results in a fast-paced environment.Key ResponsibilitiesField and enter new claims...


  • Mississauga, Ontario, Canada Co-operators Full time

    Job Title: Claims Representative I, Bodily InjuryCompany: Co-operatorsDepartment: ClaimsEmployment Type: Regular Full-TimeWork Model: HybridLanguage: EnglishThe OpportunityWe are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society. Our team is essential to deliver on this strategy, and we...


  • Mississauga, Ontario, Canada Co-operators Full time

    Role Overview:We are seeking a skilled Claims Representative I, Accident Benefits to join our Claims team at Co-operators.About the Role:Investigate, interpret coverage, reserve adequately, negotiate and settle automobile accident benefit claims.Contribute to a client service culture by embedding client engagement philosophies into daily work and...


  • Mississauga, Ontario, Canada Xpera Full time

    Job SummaryAs a Claims Service Representative at Xpera, you will play a vital role in providing exceptional customer service and supporting the claims creation process. Your primary responsibilities will include fielding and entering new claims reports, triaging new claim notices, and identifying the immediate needs and requirements of incoming new...


  • Mississauga, Ontario, Canada Xpera Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Claims Service Representative to join our team. As a Claims Service Representative, you will be responsible for providing immediate and customer-focused assistance to policyholders who are calling to report insurance claims.Key ResponsibilitiesDocument initial loss details and activities to...


  • Mississauga, Ontario, Canada Definity Full time

    Job DescriptionAs a Claims Representative, Property Claims you will be responsible for accepting notice of claim and working with the customer and preferred Vendors to resolve the claim quickly and efficiently. You will confirm policy coverage by ensuring the facts of the claim fall within the scope of the policy, and maintain detailed file records by...


  • Mississauga, Ontario, Canada Definity Full time

    About this roleThis is an exciting opportunity to join our team at Definity as a Claims Representative, where you will be responsible for providing exceptional customer service and ensuring that claims are handled efficiently and effectively.Key responsibilitiesProvide prompt, courteous, and accurate claims service to customersManage complex and commercial...