Bilingual Claims Representative I

4 weeks ago


Mississauga, Ontario, Canada Intact Full time
About the Role

We're seeking a highly skilled Bilingual Claims Representative I to join our Claims Management Services team. As a key member of our team, you will be responsible for handling claims on the phone, gathering information from clients and witnesses, and determining coverage and liability.

Key Responsibilities:

  • Open new claims and ensure immediate handling of the situation
  • Gather versions of events from the insured and/or witnesses
  • Determine coverage and liability by analyzing the information obtained
  • Settle claims in a fair and reasonable manner, validate damages, and complete payments

Requirements:

  • Bilingual - French and English is required
  • University degree or any combination of training and experience deemed relevant for the role
  • Relevant experience in claims management or a related field
  • Strong time management skills and excellent written and verbal communication skills

What We Offer:

  • A dynamic and inclusive work environment
  • Opportunities for growth and development
  • A comprehensive benefits package, including flexible work arrangements
  • Access to tools and resources to support physical and mental health
  • A dynamic workplace learning ecosystem

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.



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