Restaurant General Manager

4 weeks ago


Niagara Falls, Ontario, Canada HOCO "Fun by the Falls" Full time

Job Title: Restaurant General Manager

About the Role:

We are seeking a highly skilled Restaurant General Manager to join our team at HOCO "Fun by the Falls". As a Restaurant General Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our business runs smoothly and efficiently.

Key Responsibilities:

  • Analyze budget to boost and maintain the restaurant's profits
  • Evaluate daily operations to identify areas for improvement
  • Monitor revenues to determine labour cost and make adjustments as needed
  • Supervise staff to ensure that they are meeting their performance goals
  • Train staff on new procedures and policies
  • Balance cash and complete balance sheets, cash reports and related forms
  • Conduct performance reviews to identify areas for improvement
  • Organize and maintain inventory to ensure that we have the necessary supplies to meet customer demand
  • Ensure health and safety regulations are followed to prevent accidents and injuries
  • Address customers' complaints or concerns in a professional and courteous manner
  • Provide exceptional customer service to ensure that our customers have a positive experience

Requirements:

  • 5-10 years of experience in a restaurant management role
  • Excellent leadership and communication skills
  • Ability to analyze budget and make adjustments as needed
  • Ability to supervise staff and train them on new procedures and policies
  • Ability to balance cash and complete balance sheets, cash reports and related forms
  • Ability to conduct performance reviews and identify areas for improvement
  • Ability to organize and maintain inventory
  • Ability to ensure health and safety regulations are followed
  • Ability to address customers' complaints or concerns in a professional and courteous manner
  • Ability to provide exceptional customer service

Benefits:

  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week


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