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Administrative Support Specialist

2 months ago

Pickering, Ontario, Canada goeasy Full time
About the Role

We are seeking an experienced Administrative Support Specialist to join our Partner Support team at goeasy Ltd. As a key member of our team, you will provide exceptional support to our partners across Canada, ensuring seamless communication and efficient resolution of their queries.

Key Responsibilities
  • Act as the primary point of contact for administrative support to partners, providing timely and accurate responses to their inquiries.
  • Coordinate and process partner agreements and contracts, ensuring accuracy and adherence to company policies.
  • Update and maintain partner records in our CRM system, ensuring data integrity and accuracy.
  • Maintain a deep understanding of our company's products, services, and policies to provide accurate information to partners.
  • Coordinate with internal departments to resolve partner issues promptly and accurately.
  • Handle sensitive information with confidentiality and integrity.
  • Collaborate with team members to improve office processes and procedures.
Requirements
  • Experience working in customer service, sales, or admin roles is an asset.
  • Strong computer proficiency with Adobe Acrobat and basic Microsoft Office applications.
  • Excellent oral and written communication skills.
  • Experience in high-volume and fast-paced work environments is a plus.
  • Ability to speak French would be an asset but not required.
  • Availability to work full-time, permanent in our office in Pickering, ON.
About Us

goeasy Ltd. is a publicly-traded company on the TSX with over 4000% shareholder return since 2001. Accredited by the Better Business Bureau, we are a Canadian company that provides non-prime leasing and lending services through easyhome, easyfinancial, and LendCare. We offer a wide variety of financial products and services, including lease-to-own merchandise, unsecured and secured installment loans, direct-to-consumer auto loans, and point-of-sale financing to merchants in the powersports, automotive, retail, home improvement, and health sectors.

LendCare Capital Inc., a wholly-owned subsidiary of goeasy Ltd., is a Canadian point-of-sale consumer finance and technology company, which enables over 10,000 businesses to increase their revenue by providing full credit spectrum financing at the point-of-sale. For over a decade, LendCare has cleared a path to providing fast, reliable, and affordable financing options for the powersports, automotive, retail, home improvement, and health sectors, while processing over $10 billion in loan applications to date.

We are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard, and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.