Expert Client Advisor for Personal Banking

7 hours ago


Mississauga, Ontario, Canada National Bank Full time
Unlock Your Potential as a Banking Advisor

We are seeking highly motivated and customer-focused individuals to join our team as Banking Advisors. As a key member of our branch, you will play a vital role in providing exceptional service to our clients and helping them achieve their financial goals.

About the Role

The Banking Advisor position involves working closely with clients to understand their needs and provide personalized solutions to meet their financial objectives. You will be responsible for:

  • Greeting clients and answering questions in a friendly and approachable manner.
  • Assisting clients with banking applications and ATMs.
  • Listenting actively to clients' needs and resolving complex situations.
  • Providing expert advice and transaction solutions for personal banking clients.
  • Demonstrating strong communication skills to build lasting business relationships.
  • Ensuring client satisfaction and engagement through effective issue resolution.
  • Referencing clients to specialist colleagues when necessary.
About Our Team

You will be part of a dynamic team that values teamwork, passion, and innovation. Our team is dedicated to ensuring our clients receive the best possible service and support. We offer a range of benefits and opportunities for growth and development.

Prerequisites

To be successful in this role, you must have:

  • A college diploma or equivalent.
  • Customer service experience, an inclusive attitude, and openness to diversity.
  • A positive attitude and empathy towards clients.
  • An interest in technology and ability to share knowledge.
  • The ability to adapt to different situations.
Language

This role requires proficiency in English language.

Salary

We offer a competitive salary of approximately $60,000 - $80,000 per annum, depending on experience and location.

Benefits

In addition to your salary, you will be eligible for a comprehensive benefits package, including health and wellness programs, flexible insurance options, pension plans, employee share ownership plan, and much more.


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