Healthcare Scheduling Coordinator
2 weeks ago
About the Role:
VON Canada is seeking a skilled Healthcare Scheduling Coordinator to join our Client Service Team in Ontario and Nova Scotia. This is a dynamic role that requires strong organizational skills, attention to detail, and excellent communication abilities.
Responsibilities:
- Client Scheduling: Assign client visits to nurses and home support workers, utilizing knowledge of local geography, client needs, and continuity of care.
- Referral Processing: Receive and process client referrals and updates, respond to phone inquiries from clients, doctors, service providers, and other agencies.
- Staffing Management: Work closely with team members and management to ensure daily staffing levels are sufficient and quality client care is delivered.
- Quality Assurance: Support clients, nurses, and home support workers to ensure delivery of quality care.
- Administrative Duties: Perform daily scheduling changes, advance scheduling, and other administrative tasks as required.
What We Offer:
- Competitive Salaries and Vacation Time
- Tiered Benefits and Employee Assistance Program
- Defined Benefit Pension Plan
- Comprehensive Orientation Program
- Opportunities for Skill Development and Career Advancement
Requirements:
- University/College Education preferred; High School Diploma required.
- Office Administration Certificate or equivalent experience is an asset.
- Proficiency with MS Office Programs and database management.
- Experience in Logistics or Scheduling and scheduling software is an asset.
Working Conditions:
This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying, bending, reaching, kneeling, and other movements that emphasize good body mechanics.
How to Apply:
Please submit your resume and cover letter to [insert contact information].
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