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Customer Experience Ambassador

4 weeks ago

Burnaby, British Columbia, Canada EightSix Network Full time

Job Summary

We are seeking a skilled Customer Experience Ambassador to join our team at EightSix Network. As a key member of our team, you will be responsible for delivering exceptional customer service and creating a positive experience for our guests.

Key Responsibilities

  • Meet and greet guests, answer inquiries, and provide solutions for any concerns
  • Provide information on current and upcoming events and promotions
  • Explain and enroll customers in the rewards loyalty program
  • Assist in implementing on-site events, promotions and entertainment initiatives

Requirements

  • A minimum one year of experience in a related field
  • Proven high level of customer service
  • Organizational, interpersonal, analytical and communication skills
  • Intermediate knowledge of computer programs and mathematical skills
  • The ability to obtain registration with provincial gaming regulatory body
  • Friendly and personable energy and a willingness to go the extra mile for guests
  • Excellent communicator who can comfortably talk to guests regarding events and promotions
  • Able to juggle multiple tasks, manage time efficiently, and thrive in a fast-paced environment
  • Patient, positive demeanour with everyone you meet

About Us

EightSix Network is a dynamic and growing company that values its team members and provides opportunities for career advancement. We offer a fun and supportive work environment, competitive compensation, and a range of benefits. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.