Service Ambassador

2 weeks ago


Burnaby, British Columbia, Canada OpenRoad Auto Group Full time
Unlock Your Potential with OpenRoad Auto Group

We are seeking a highly motivated and customer-focused Service Ambassador to join our team at OpenRoad Audi Boundary. As a key member of our service team, you will be responsible for providing exceptional customer experiences and ensuring our guests feel welcome and valued.

Key Responsibilities:
  • Greet and welcome customers, determining the nature of their visit and directing them to the correct department or personnel.
  • Answer basic customer inquiries and refer more extensive inquiries to the appropriate person.
  • Control and track loaner vehicles and their conditions, and assist in moving loaner and guest vehicles into designated areas.
  • Perform customer follow-up duties by phone and maintain a clean and tidy customer lounge area.
  • Follow company safety policies and practices, and immediately report any accidents to a Manager/Supervisor.
Requirements:
  • Ability to work in a fast-paced environment with changing priorities and multitask effectively.
  • Professional personal appearance and excellent customer relation skills.
  • Exceptional interpersonal and communication skills, with the ability to work well with both internal and external customers.
  • Valid British Columbia Driver's License Class 5 with a clean driver's abstract.

We offer a competitive compensation package, including a salary range of $18.50-$19 per hour, as well as a range of benefits and incentives. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

We are an equal opportunity employer that values diversity and inclusion. We thank all applicants for their interest; however, only those selected for an interview will be contacted.



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