Client Service Coordinator

4 weeks ago


Toronto, Ontario, Canada Adecco Canada Full time
Client Service Administrator

Adecco Canada is seeking a highly motivated and detail-oriented Client Service Administrator to join our team. As the first point of contact for our clients, you will provide exceptional support and ensure that all their needs are met efficiently and professionally.

Key Responsibilities:
  • Build relationships with clients and creditors through inbound and outbound calls, emails, and voicemails
  • Assist clients in meeting their payment commitments
  • Process creditor balance verifications and resolve discrepancies
  • Complete monthly reports and tasks to ensure accounts are serviced in a timely manner
  • Schedule credit counselling appointments for first-time callers and review appointments for existing clients
  • Stay up-to-date on current developments in the field of credit counselling
  • Perform other duties as assigned by management
Requirements:
  • Must be legally eligible to work and reside in Canada
  • Strong command of the English language (English/French bilingualism is an asset)
  • Exceptional customer service and interpersonal skills
  • Impeccable time management and ability to self-manage responsibilities
  • Extremely detail-oriented with proven organizational skills
  • Ability to work with a multicultural public in a personable and empathetic manner
  • Strong relationship building skills with internal and external stakeholders
  • Strong interest in learning about personal finance
  • Must be bondable


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