Client Support Coordinator

2 days ago


Saskatoon, Saskatchewan, Canada BDC Full time

Position Overview

The Client Support Coordinator plays a vital role in delivering outstanding customer service to BDC clients by meeting their individual needs. This position requires a high level of organization, team spirit, and collaboration to provide administrative and sales support to the team.

Key Responsibilities

  • Assist regional staff in administrative functions, such as document production and processing, report preparation, and data entry.
  • Maintain business relationships with various external organizations and promote BDC's financing services with influencers and prospects.
  • Prepare letters and proposals, and/or contracts to clients and professionals, using exceptional organizational skills to ensure accuracy and efficiency.
  • Contribute to marketing initiatives by organizing events, campaigns, and activities, including preparing marketing communications and providing on-site logistical support.
  • Exercise analytical skills to develop the portfolio and uncover financing opportunities, developing innovative value-added solutions that meet clients' needs.

Requirements

  • Bachelor's degree in business administration or a related field.
  • Experience in customer service, with a strong initiative to listen and identify sales opportunities.
  • Highly organized, with the ability to prioritize effectively and consistently meet deadlines.
  • Ability to adapt to different situations.
  • Fluency in English, both written and verbal; French is considered an asset.


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