Client Support Coordinator
2 days ago
Position Overview
The Client Support Coordinator plays a vital role in delivering outstanding customer service to BDC clients by meeting their individual needs. This position requires a high level of organization, team spirit, and collaboration to provide administrative and sales support to the team.
Key Responsibilities
- Assist regional staff in administrative functions, such as document production and processing, report preparation, and data entry.
- Maintain business relationships with various external organizations and promote BDC's financing services with influencers and prospects.
- Prepare letters and proposals, and/or contracts to clients and professionals, using exceptional organizational skills to ensure accuracy and efficiency.
- Contribute to marketing initiatives by organizing events, campaigns, and activities, including preparing marketing communications and providing on-site logistical support.
- Exercise analytical skills to develop the portfolio and uncover financing opportunities, developing innovative value-added solutions that meet clients' needs.
Requirements
- Bachelor's degree in business administration or a related field.
- Experience in customer service, with a strong initiative to listen and identify sales opportunities.
- Highly organized, with the ability to prioritize effectively and consistently meet deadlines.
- Ability to adapt to different situations.
- Fluency in English, both written and verbal; French is considered an asset.
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