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Client Services Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Operations Support Specialist to join our team at NBC. As an Operations Support Specialist, you will play a critical role in ensuring the smooth operation of our business by providing administrative support to our team.
Key Responsibilities- Client Onboarding: Welcome clients to our branch and direct them to the appropriate resource person.
- Customer Service: Provide top-quality customer service to clients in person, via phone, and through email.
- Office Management: Ensure that all common areas for the team and clients are welcoming and professional.
- Scheduling: Organize and manage conference room schedules for clients.
- Event Coordination: Help coordinate events and conferences with internal and external partners.
- Administrative Tasks: Perform various daily administrative activities, such as mail distribution, filing, and supply ordering.
NBC Financial - Wealth Management is a leading financial services company with a strong presence in Canada. We have a team of experienced investment advisors who manage the assets of thousands of clients across the country.
What We Offer- Flexible Work Arrangements: We offer a hybrid work model that allows you to balance your work and personal life.
- Competitive Compensation: We offer a competitive salary and benefits package.
- Professional Development: We provide opportunities for professional growth and development.
- Education: High school diploma and 2.5 years of relevant experience or a college diploma and 6 months of relevant experience.
- Skills: Practical knowledge of Excel, Word, and Outlook, as well as organizational and priority management skills.
- Communication: Excellent communication and interpersonal skills.
- Diversity & Inclusion: A commitment to diversity and inclusion.
- Empathy: The ability to understand and empathize with clients and colleagues.
- Initiative: A proactive and self-motivated approach to work.
- Learning Agility: The ability to adapt to change and learn new skills quickly.
- Resiliency: The ability to work under pressure and manage stress.
- Teamwork: A strong team player with a collaborative approach to work.
