Client Support Specialist

2 weeks ago


Saskatoon, Saskatchewan, Canada Medicentres Canada Inc Full time

Client Support Specialist

Medicentres Canada Inc. is seeking a dedicated Client Support Specialist to join our team at the Saskatoon Clinic. This role plays a vital part in ensuring smooth daily operations and providing exceptional administrative support across all departments.

Job Purpose

The Client Support Specialist will be responsible for managing various administrative tasks, collaborating with team members, and contributing to a positive client experience.

Responsibilities
  • Provide comprehensive administrative support throughout the clinic, including managing mail, document preparation, and responding to inquiries.
  • Collaborate effectively with colleagues to ensure efficient operations and coverage of diverse tasks.
  • Assist with projects such as document preparation and marketing initiatives.
  • Handle medical document processing and maintain accurate in-clinic filing systems.
  • Book appointments, process payments, and warmly greet clients for their services.
  • Maintain a professional and organized front area to create a welcoming environment for clients.
Qualifications

We are looking for an individual with:

  • A completed business or medical administration certificate is preferred.
  • A typing speed of at least 45 wpm.
  • Previous experience in customer service roles is advantageous.
  • Excellent communication skills and a keen attention to detail.
  • The ability to solve problems independently and work effectively as part of a team.
  • A strong commitment to client satisfaction and teamwork.


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