Technical Support Specialist

4 weeks ago


Ottawa, Ontario, Canada Veryk Inc Full time

We are seeking a skilled Technical Support Specialist to join our team at Veryk Inc. The ideal candidate will have a Bachelor's degree and 2 years of experience in providing technical support to users.

Key Responsibilities
  • Respond to user inquiries and resolve technical issues related to computer systems.
  • Research and implement solutions using technical manuals and user guides.
  • Collect and maintain a problems and solutions log for use by other technical support analysts.
  • Provide support for business systems, networks, and the Internet.

Requirements:

  • Bachelor's degree
  • 2 years of experience in technical support
  • Excellent communication and problem-solving skills


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