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Restaurant Operations Manager

2 months ago

Maple Ridge, British Columbia, Canada WHITE SPOT RESTAURANT Full time
Restaurant Manager Job Description

We are seeking a highly skilled and experienced Restaurant Manager to join our team at White Spot Restaurant. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food quality meets the highest standards.

Key Responsibilities:
  • Leadership: Lead and manage a team of servers, hosts/hostesses, and kitchen staff to ensure seamless service and efficient operations.
  • Customer Service: Ensure that all customers receive exceptional service, addressing any complaints or concerns in a timely and professional manner.
  • Inventory Management: Oversee the ordering and inventory of food, beverages, and supplies to ensure that we have the necessary resources to meet customer demand.
  • Health and Safety: Ensure that all health and safety regulations are followed, maintaining a clean and safe environment for our customers and staff.
  • Financial Management: Manage the restaurant's finances, including budgeting, forecasting, and controlling costs.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a restaurant management role.
  • Language: English.
  • Work Hours: 35 hours per week.
Work Environment:

Fast-paced environment with a focus on providing exceptional customer service.

Personal Suitability:
  • Client Focus: Strong ability to focus on customer needs and provide excellent service.
  • Dependability: Reliable and dependable, with a strong work ethic.
  • Efficient Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to work effectively with staff and customers.
  • Flexibility: Ability to adapt to changing situations and priorities.
  • Organized: Strong organizational skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Reliability: Reliable and dependable, with a strong commitment to meeting deadlines and achieving goals.