Customer Engagement Specialist

3 weeks ago


Grande Prairie, Canada Signet Jewelers Full time
About Peoples Jewellers

Peoples Jewellers is a people-first company, dedicated to delivering exceptional customer experiences. As a dynamic and brilliant team, we recognize our jewellery consultants as the backbone of our success. With over 90 locations across Canada, we strive to provide an unparalleled shopping experience for our customers.

We are part of Signet Jewelers, a purpose-driven company that believes love inspires love. Our commitment to promoting inclusion and diversity ensures a welcoming environment for all employees. We value integrity, teamwork, and offer opportunities for advancement as part of our promote from within philosophy.

Compensation Package

We offer a competitive base salary of $40,000 per year, plus commission on sales. Additionally, full-time team members enjoy comprehensive benefits, including medical, dental, vision, and prescription insurance, as well as a Registered Retirement Savings Plan (RRSP). Paid Time Off and paid holidays are also provided.

Job Description

As a Sales Consultant - Fine Jewelry, you will be responsible for providing a superior experience to our valued customers. Your key responsibilities include:

  • Engaging customers in conversation to understand their needs and desires
  • Presentation of merchandise and sharing detailed information regarding features and benefits of products
  • Providing information regarding extended service plans and financing options
  • Meeting individual and team sales goals
Required Skills and Qualifications

To succeed in this role, you will need:

  • A strong desire to help customers celebrate special moments in their lives
  • Strong customer service, sales, retail, and/or jewelry experience
  • Flexible availability to work during peak retail hours, including nights, weekends, and holidays
  • A positive, customer-focused approach in delivering an exceptional customer experience
  • Strong communication and relational skills
Benefits

In addition to a competitive compensation package, we offer:

  • Tuition reimbursement, including DCA courses based on position
  • Training opportunities, such as Associate Training System and Management Training System
  • Mercandise discounts
  • Incentive trips and contests

We are committed to providing a supportive work environment that fosters growth and development. If you are passionate about delivering exceptional customer experiences, we encourage you to apply.



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