Customer Experience Specialist

5 days ago


Grande Prairie AB, Canada Ricki's Full time $15

Ricki's is a leading destination for fashionable workwear. Our brand success is rooted in our deep commitment to understanding our customer. We're looking for passionate brand ambassadors who have a passion for fashion to join our team as Customer Experience Specialists in Prairie Mall, Grande Prairie, Alberta.

About the Role

We're offering a competitive salary of $15.00 per hour, with opportunities for growth and development through our training and career advancement programs. As a Customer Experience Specialist, you will be responsible for creating an exceptional brand experience for our customers shopping with us in store.

Key Responsibilities
  • Provide outstanding customer service by following our customer service program
  • Increase customer loyalty by introducing our loyalty program to all customers
  • Promote the brand through knowledge and understanding of our product, business, and values
  • Perform point of sales transactions and merchandising tasks, such as receiving shipments of product and preparing it for the sales floor
Requirements

To be successful in this role, you will need to be friendly and personable, with excellent customer service skills. You should also have an interest in fashion and an eye for style. Ability to stand for extended periods, climb a ladder and to move and handle boxes of merchandise (weighing up to 30 pounds) and fixtures throughout the store is required. Flexible availability, including daytime, evening and weekend shifts, is necessary.

Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

  • Store discount
  • Flexible scheduling and shifts


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